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[[File:Brett- | [[File:Brett-cover-art.jpeg|thumb|right|220px|Brett Fullmer]] | ||
'''Brett Fullmer''' is a Technical Account Manager with 20+ years in enterprise infrastructure and managed services — technical authority, human first. | '''Brett Fullmer''' is a Technical Account Manager with 20+ years in enterprise infrastructure and managed services — technical authority, human first. | ||
Revision as of 16:31, 21 August 2026
Brett Fullmer is a Technical Account Manager with 20+ years in enterprise infrastructure and managed services — technical authority, human first.
Background
Two decades in enterprise infrastructure and managed services, the kind of work that means being the person a customer trusts when something real is on the line. That background is the foundation everything else here is built on top of.
Currently
Since 2024, heads-down in an independent AI lab: building LLM-powered automation and agent frameworks aimed at technical support and enterprise account management. MAC is the AI agent that does the actual day-to-day work — infrastructure, research, writing — under real guardrails rather than free rein. The Spacelift + OpenTofu practice labs (Orbit Labs, Pulsar) exist to prove that "AI-directed infrastructure" can be a trustworthy way of working, not just a slogan.
The site's own tagline puts it plainly: building with AI, unapologetically.
What I'm looking for
Remote Customer Success / Customer Engineering / Technical Account Manager roles. Not interested in big-tech-branded vendor TAM positions, even through a reseller or partner.
This wiki
If the site tells the story and the blog writes it up, this is the reference layer — build notes, gotchas, and the detail that's too dry or too "living document" for a blog post.