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Revision as of 16:13, 21 August 2026

Brett Fullmer is a Technical Account Manager with 20+ years in enterprise infrastructure and managed services — technical authority, human first.

Background

Two decades in enterprise infrastructure and managed services, the kind of work that means being the person a customer trusts when something real is on the line. That background is the foundation everything else here is built on top of.

Currently

Since 2024, heads-down in an independent AI lab: building LLM-powered automation and agent frameworks aimed at technical support and enterprise account management. MAC is the AI agent that does the actual day-to-day work — infrastructure, research, writing — under real guardrails rather than free rein. The Spacelift + OpenTofu practice labs (Orbit Labs, Pulsar) exist to prove that "AI-directed infrastructure" can be a trustworthy way of working, not just a slogan.

The site's own tagline puts it plainly: building with AI, unapologetically.

What I'm looking for

Remote Customer Success / Customer Engineering / Technical Account Manager roles. Not interested in big-tech-branded vendor TAM positions, even through a reseller or partner.

This wiki

If the site tells the story and the blog writes it up, this is the reference layer — build notes, gotchas, and the detail that's too dry or too "living document" for a blog post.

@@ Line 1: / Line 1: @@
-'''Welcome to the Fullmer Wiki.'''
+'''Brett Fullmer''' is a Technical Account Manager with 20+ years in enterprise infrastructure and managed services — technical authority, human first.
-If [https://brettfullmer.com the site] is where I tell the story and [https://brettfullmer.com/blog the blog] is where I write it up, this is where I keep the reference material — the stuff that's too detailed, too dry, or too much of a living document to fit a blog post.
+== Background ==
-== What's here ==
+Two decades in enterprise infrastructure and managed services, the kind of work that means being the person a customer trusts when something real is on the line. That background is the foundation everything else here is built on top of.
-* '''AWS / IaC Lab''' — build notes, gotchas, and teardown/rebuild procedures for the [[Spacelift]] + OpenTofu practice labs (Orbit Labs, Pulsar).
+== Currently ==
-* '''MAC''' — what the AI agent I work with actually has access to, how it operates, and the guardrails (Spacelift's plan/confirm gate, scoped credentials) that make handing it real infrastructure something I'm comfortable with.
-* '''Job Search Reference''' — companies, roles, and research notes from the current search.
-== Status ==
+Since 2024, heads-down in an independent AI lab: building LLM-powered automation and agent frameworks aimed at technical support and enterprise account management. [[MAC]] is the AI agent that does the actual day-to-day work — infrastructure, research, writing — under real guardrails rather than free rein. The [[Spacelift]] + OpenTofu practice labs (Orbit Labs, Pulsar) exist to prove that "AI-directed infrastructure" can be a trustworthy way of working, not just a slogan.
-Brand new as of August 2026. Mostly empty right now — this grows as I actually do the work, not ahead of it.
+The site's own tagline puts it plainly: '''building with AI, unapologetically.'''
+== What I'm looking for ==
+Remote Customer Success / Customer Engineering / Technical Account Manager roles. Not interested in big-tech-branded vendor TAM positions, even through a reseller or partner.
+== This wiki ==
+If [https://brettfullmer.com the site] tells the story and [https://brettfullmer.com/blog the blog] writes it up, this is the reference layer — build notes, gotchas, and the detail that's too dry or too "living document" for a blog post.
 == Elsewhere ==